Wednesday, April 20, 2011

Kroger Coupon Policy

I recently wrote to Kroger to find out what their coupon policy is and here is the response I received today.

Our coupon policy varies by division. The policy for stores in your area is as follows. Please note that this policy is our most current; however it is subject to change without notice.
The store manager has the right to accept, decline or limit the quantity of coupons or items used or purchased in a single transaction, by a single customer, or in a single day.

Double coupons:

o       Coupons are not doubled.

Pharmacy coupons:

o       Competitor pharmacy coupons are accepted.

o       LCM or Competitor Coupons may not be used in conjunction with our $4 Generic Program.

General coupon policy:

o       Limit one (1) manufacturer coupon per item purchased.

o       Limit one (1) store coupon per item purchased.

o       Limit one (1) manufacturer and one (1) store coupon can be used on the same item.

o       Catalina (competitor checkout) coupons are accepted.

Ø       Limit one (1) Catalina coupon per item.

Ø       Catalina coupons may not be used with a manufacturer coupon on the same item.

Ø       There is no limit on the number of Catalina coupons (one Catalina coupon per item) that are presented in a single transaction as long as the total coupon amount does not exceed the total grocery bill for that transaction.

o       Coupons cannot be used on "free" items.

o       Expired coupons are not accepted.

o       Amount refunded cannot exceed the cost of the item.


Nicole Belcamino
Consumer Affairs

Reference:  10184378

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